2019
2018
2017
Availability
Month and Year# of Critical
Incidents		Outage in
minutes		Cumulative
Availability
December 201900100%
November 201900100%
October 201900100%
September 201900100%
August 201900100%
July 201900100%
June 201900100%
May 201900100%
April 201900100%
March 201900100%
February 201900100%
January 201900100%

Availability is related to the duration of Severity 1 incidents. The DSB Availability target is 99.9%

Latency and Throughput Statistics
Month and Year50 percentile latency (ms) 90 percentile latency (ms) 99 percentile latency (ms)
December 201952132285
November 201949105251
October 20194996197
September 201948100203
August 20194491223
July 20193983223
June 201943128256
May 201942127278
April 201942137299
March 201942133241
February 201938142247
January 201942145258

The DSB Latency target – 99% of all messages routed through the system are to be processed and delivered in 1,000ms.

Incident Details and Root Cause Analyses
Date of IncidentIncident NameSeverity 1 DurationSeverity 2 DurationRCA (Root Cause Analysis)
N/AN/AN/AN/AN/A
Availability
Month and Year# of Critical
Incidents		Outage in
minutes		Cumulative
Availability
December 20180099.98%
November 20180099.97%
October 20180099.97%
September 20180099.97%
August 20180099.97%
July 20180099.96%
June 20180099.96%
May 20180099.95%
April 20180099.95%
March 201812199.94%
February 201819999.94%
January 201811299.99%

Availability is related to the duration of Severity 1 incidents. The DSB Availability target is 99.9%

Latency and Throughput Statistics
Month and Year50 percentile latency (ms) 90 percentile latency (ms) 99 percentile latency (ms)
December 201842135241
November 201840123201
October 201845148638
September 201830135222
August 201821127201
July 201828104191
June 201830127199
May 201845142214
April 20181449412,029
March 20183309752,079
February 20183007451,522
January 20181755951,291

The DSB Latency target – 99% of all messages routed through the system are to be processed and delivered in 1,000ms.

Incident Details and Root Cause Analyses
Date of IncidentIncident NameSeverity 1 DurationSeverity 2 DurationRCA (Root Cause Analysis)
25th March 2018SOLR 25 Mar21mins 1hr 58minsView Document
23rd February 2018SOLR 23 Feb1hr 39mins1hr 53minsView Document
24th January 2018SOLR 24 Jan12mins2hrs 26minsView Document
3rd January 2018SOLR 2/3 Jan (Cont.)3hrsView Document
2nd January 2018SOLR 2/3 Jan2hrs 4minsView Document
Availability
Month and Year# of Critical
Incidents		Outage in
minutes		Cumulative
Availability
December 201700100%
November 201700100%
October 201700100%

Availability is related to the duration of Severity 1 incidents. The DSB Availability target is 99.9%

Latency and Throughput Statistics
Month and Year50 percentile latency (ms) 90 percentile latency (ms) 99 percentile latency (ms)
December 201762294873
November 2017108141214
October 2017130184224

The DSB Latency target – 99% of all messages routed through the system are to be processed and delivered in 1,000ms.

Incident Details and Root Cause Analyses
Date of IncidentIncident NameSeverity 1 DurationSeverity 2 DurationRCA (Root Cause Analysis)
N/AN/AN/AN/AN/A