Availability
Month and Year# of Critical
Incidents
Outage in
minutes
Cumulative
Availability
September 202100100%
August 202100100%
July 202100100%
June 202100100%
May 202100100%
April 202100100%
March 202100100%
February 202100100%
January 202100100%
Availability is related to the duration of Severity 1 incidents. The DSB Availability target is 99.9%
Latency and Throughput Statistics
Month and YearMessage 50th percentile
latency (ms)
90th percentile
latency (ms)
99th percentile
latency (ms)
September 2021ISIN Record retrieval by ISIN code142861
ISIN Record retrieval by ISIN attributes3354100
ISIN Create Requests66169238
ISIN Search3392426
August 2021ISIN Record retrieval by ISIN code143783
ISIN Record retrieval by ISIN attributes3264107
ISIN Create Requests84320616
ISIN Search66134936
July 2021ISIN Record retrieval by ISIN code1236102
ISIN Record retrieval by ISIN attributes3172127
ISIN Create Requests87509872
ISIN Search49119233
June 2021ISIN Record retrieval by ISIN code1767124
ISIN Record retrieval by ISIN attributes3174139
ISIN Create Requests1078141,016^
ISIN Search90158709
May 2021ISIN Record retrieval by ISIN code1656134
ISIN Record retrieval by ISIN attributes3069138
ISIN Create Requests104631964
ISIN Search94312997
April 2021ISIN Record retrieval by ISIN code1548116
ISIN Record retrieval by ISIN attributes2354108
ISIN Create Requests59297488
ISIN Search74200456
March 2021ISIN Record retrieval by ISIN code153486
ISIN Record retrieval by ISIN attributes2455109
ISIN Create Requests38261456
ISIN Search681931,001
February 2021ISIN Record retrieval by ISIN code1244116
ISIN Record retrieval by ISIN attributes2352105
ISIN Create Requests39274471
ISIN Search73200596
January 2021ISIN Record retrieval by ISIN code113079
ISIN Record retrieval by ISIN attributes214692
ISIN Create Requests31201403
ISIN Search71195748
The DSB Latency targets:

* 99% of all messages for workflows related to ISIN Record retrieval by ISIN code are to be processed and delivered in 500ms.
* 99% of all messages for workflows related to ISIN Record retrieval by ISIN attributes are to be processed and delivered in 1,000ms.
* 99% of all messages for workflows related to ISIN Create Requests are to be processed and delivered in 1,000ms.
* 99% of all messages for workflows related to ISIN Search (wildcard search by metadata) are to be processed and delivered in 5,000ms.

^30th June 2021 – Please refer to the RCA document below for further details.

Incident Details and Root Cause Analyses
Date of IncidentIncident NameSeverity 1 DurationSeverity 2 DurationRCA (Root Cause Analysis)
14th February 2021Intermittent Parse Context errors 23 hours 13 minsView Document
15th February 2021FIX API Disconnection1 hour 57 minutesView Document
15th February 2021“Something went wrong” errors encountered by ReST users9 hours 17 minutesView Document
30th June 2021For Increased latency during ISIN creationView Document