Availability
| Month and Year | # of Critical Incidents |
Outage in minutes |
Cumulative Availability |
|---|---|---|---|
| October 2018 | 0 | 0 | 99.97% |
| September 2018 | 0 | 0 | 99.97% |
| August 2018 | 0 | 0 | 99.97% |
| July 2018 | 0 | 0 | 99.96% |
| June 2018 | 0 | 0 | 99.96% |
| May 2018 | 0 | 0 | 99.95% |
| April 2018 | 0 | 0 | 99.95% |
| March 2018 | 1 | 21 | 99.94% |
| February 2018 | 1 | 99 | 99.94% |
| January 2018 | 1 | 12 | 99.99% |
| December 2017 | 0 | 0 | 100% |
| November 2017 | 0 | 0 | 100% |
| October 2017 | 0 | 0 | 100% |
Availability is related to the duration of Severity 1 incidents. The DSB Availability target is 99.9%
Latency and Throughput Statistics
| Month and Year | 50 percentile latency (ms) | 90 percentile latency (ms) | 99 percentile latency (ms) |
|---|---|---|---|
| October 2018 | 45 | 148 | 638 |
| September 2018 | 30 | 135 | 222 |
| August 2018 | 21 | 127 | 201 |
| July 2018 | 28 | 104 | 191 |
| June 2018 | 30 | 127 | 199 |
| May 2018 | 45 | 142 | 214 |
| April 2018 | 144 | 941 | 2,029 |
| March 2018 | 330 | 975 | 2,079 |
| February 2018 | 300 | 745 | 1,522 |
| January 2018 | 175 | 595 | 1,291 |
| December 2017 | 62 | 294 | 873 |
| November 2017 | 108 | 141 | 214 |
| October 2017 | 130 | 184 | 224 |
The DSB Latency target - 99% of all messages routed through the system are to be processed and delivered in 1,000ms.
More details are documented in the DSB Service Level Policy
Incident Details and Root Cause Analyses
| Date of Incident | Incident Name | Severity 1 Duration | Severity 2 Duration | RCA (Root Cause Analysis) |
|---|---|---|---|---|
| 2nd January 2018 | SOLR 2/3 Jan | 2hrs 4mins | View Document | |
| 3rd January 2018 | SOLR 2/3 Jan (Cont.) | 3hrs | View Document | |
| 24th January 2018 | SOLR 24 Jan | 12mins | 2hrs 26mins | View Document |
| 23rd February 2018 | SOLR 23 Feb | 1hr 39mins | 1hr 53mins | View Document |
| 25th March 2018 | SOLR 25 Mar | 21mins | 1hr 58mins | View Document |