Availability

Month and Year # of Critical
Incidents		 Outage in
minutes		 Cumulative
Availability
December 2018 0 0 99.98%
November 2018 0 0 99.97%
October 2018 0 0 99.97%
September 2018 0 0 99.97%
August 2018 0 0 99.97%
July 2018 0 0 99.96%
June 2018 0 0 99.96%
May 2018 0 0 99.95%
April 2018 0 0 99.95%
March 2018 1 21 99.94%
February 2018 1 99 99.94%
January 2018 1 12 99.99%
December 2017 0 0 100%
November 2017 0 0 100%
October 2017 0 0 100%

Availability is related to the duration of Severity 1 incidents. The DSB Availability target is 99.9%

Latency and Throughput Statistics

Month and Year 50 percentile latency (ms) 90 percentile latency (ms) 99 percentile latency (ms)
December 2018 42 135 241
November 2018 40 123 201
October 2018 45 148 638
September 2018 30 135 222
August 2018 21 127 201
July 2018 28 104 191
June 2018 30 127 199
May 2018 45 142 214
April 2018 144 941 2,029
March 2018 330 975 2,079
February 2018 300 745 1,522
January 2018 175 595 1,291
December 2017 62 294 873
November 2017 108 141 214
October 2017 130 184 224

The DSB Latency target - 99% of all messages routed through the system are to be processed and delivered in 1,000ms.

More details are documented in the DSB Service Level Policy 

Incident Details and Root Cause Analyses

Date of Incident Incident Name Severity 1 Duration Severity 2 Duration RCA (Root Cause Analysis)
25th March 2018 SOLR 25 Mar 21mins 1hr 58mins View Document
23rd February 2018 SOLR 23 Feb 1hr 39mins 1hr 53mins View Document
24th January 2018 SOLR 24 Jan 12mins 2hrs 26mins View Document
3rd January 2018 SOLR 2/3 Jan (Cont.) 3hrs View Document
2nd January 2018 SOLR 2/3 Jan 2hrs 4mins View Document